We got started on all customer facing elements beginning with an update to the restaurant's website and logos before moving on to photos, menus, and social media.
Website Audit & Keyword Research
We began the design process with an audit of all customer-facing elements from the original restaurant website and logos to photos, menus, and social media.
Working closely with the Robbies team, we agreed to focus resources on streamlining key processes and a refresh of a few of the most important elements to improve both the aesthetics and customer service.
A 5x increase in restaurant reviews across Trip Advisor and Facebook with a 10X increase in likes, and an average rating increase to 4.3 - above the target 4.0 threshold.
3x increase in banquet hall bookings (the most profitable stream)months, with our simplified booking process and updated website form.
We delivered a mobile-focused website, with superior speed and loading times averaging two seconds or less.
We replaced dated, stock-looking photography with ones taken by a professional photographer.
We updated the Robbie's wordmark to their exact specifications.
Robbie's is now seeing it's highest levels of web, mobile and foot traffic ever, and is hiring new staff as a result.